Checked 28 Oct 2026 on Birdeye’s own pages (sources below). Earful prices are in pounds. List prices may have changed since. All comparisons
side by side
| Earful | Birdeye | |
|---|---|---|
| Price | £34 a location a month on Plus, £29 billed yearly; £27 each from 10 locations | Not public. The pricing page asks for your locations and contact details: “Pricing built around outcomes, not seat counts” |
| Free or trial | Free plan for 1 location, and a live demo with no sign-up | None stated; a demo, and free scan tools |
| Review sites | 15: Google, Tripadvisor, Trustpilot, Booking.com, Yelp, Deliveroo, Just Eat, Uber Eats, OpenTable, DoorDash, Grubhub, App Store, Google Play, Feefo, REVIEWS.io | 200+, including Google, Facebook, Trustpilot, App Store, Google Play and Glassdoor |
| Replies | AI drafts (10 a month on Free, unlimited on Plus). Posts straight to the App Store and Google Play on Plus; on Google, Tripadvisor, Trustpilot, Booking.com and Yelp the free Companion browser extension fills your reply in for you to submit | A Review Response Agent drafts replies “for approval or auto-posting where supported”, with rules per location and rating |
| Review requests | Email: 25 a month on Free, 1,000 a location a month on Plus. Texts are coming, charged at cost | Email or SMS, with automatic reminders; volumes not stated |
| Rankings | Google Maps rank grids: 49 points a month on Free, 150 a location on Plus, 2,500 with the Local add-on (£24 a location a month) | AI search visibility per location (Google, ChatGPT, Perplexity) |
| Other modules | Alerts, sentiment and translation | Listings, social, surveys, ticketing, webchat, and an AI front desk for calls and appointments |
| API | REST API and MCP server on every plan | Public REST API and an MCP server |
where Birdeye is stronger
- A whole customer-experience suite: listings, social, surveys, ticketing and an AI front desk as well as reviews.
- 200+ review sites, against Earful’s 15.
- Integrations with “over 3,000 software systems”, in its words, and enterprise customers on its homepage.
- Industry rules in replies, such as healthcare and financial services.
where Earful fits
- You want to know the price before talking to anyone: £34 a location a month, or free for one.
- Your reviews are on the big sites and you mainly want to hear about them and answer them.
- The API and MCP server come on every plan, free included.
moving across
- Look around the live demo, then start on Earful’s free plan with one location.
- Add its review pages, or find it by name. Where Earful asks, add the free Earful Companion to your browser.
- Check the reviews match what you see today, then set up alerts and your reply tone.
- Once you’re happy, cancel the old tool from its own settings.
sources
- birdeye.com/pricing
- birdeye.com/review-sites
- birdeye.com/review-response-agent
- birdeye.com/review-generation
- birdeye.com/integration
- docs.birdeye.com
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